How to Troubleshoot an Ice Cream Maker

Is your homemade ice cream soupy even though it's been in the freezer for hours? Before you dispose of your ice cream maker, you might want to troubleshoot and see if you can fix the problem yourself.

Instructions

1

Use your cylinder bowl correctly. If the cylinder isn't handled properly, your ice cream won't set. Make sure it is dried completely after washing so ice doesn't form on the walls, make sure to leave it in the freezer overnight before making ice cream and don't leave the bowl out at room temperature before using.

2

Check your freezer door. If it isn't sealed properly, or if it's constantly being opened during the freezing process, your ice cream can't set properly.

3

Handle the ingredients correctly. Don't let the ingredients warm and don't overfill the bowl. Check the manufacturers recommendations for the maximum bowl capacity.

4

Clean and dry your machine thoroughly. Use a damp cloth on the motor assembly; never immerse. Make sure to wash the lid, blade and cylinder according to directions and make sure the cylinder is absolutely dry before freezing.

5

Contact the manufacturer's support site only after you have exhausted your options. They may walk you back through the steps you've already taken, but at best your problem will get fixed far more quickly because you eliminated the easy problems in advance.

---

Is your homemade ice cream soupy even though it's been in the freezer for hours? Before you dispose of your ice cream maker, you might want to troubleshoot and see if you can fix the problem yourself.

Instructions

1

Use your cylinder bowl correctly. If the cylinder isn't handled properly, your ice cream won't set. Make sure it is dried completely after washing so ice doesn't form on the walls, make sure to leave it in the freezer overnight before making ice cream and don't leave the bowl out at room temperature before using.

2

Check your freezer door. If it isn't sealed properly, or if it's constantly being opened during the freezing process, your ice cream can't set properly.

3

Handle the ingredients correctly. Don't let the ingredients warm and don't overfill the bowl. Check the manufacturers recommendations for the maximum bowl capacity.

4

Clean and dry your machine thoroughly. Use a damp cloth on the motor assembly; never immerse. Make sure to wash the lid, blade and cylinder according to directions and make sure the cylinder is absolutely dry before freezing.

5

Contact the manufacturer's support site only after you have exhausted your options. They may walk you back through the steps you've already taken, but at best your problem will get fixed far more quickly because you eliminated the easy problems in advance.